UK Official Service - Improves Customer Performance
Released on: April 20, 2008, 4:40 am
Press Release Author: Adam Kosar
Industry: Internet & Online
Press Release Summary:
Following last years launch of their new website, replacement certificate UK Official Services, have seen record sales for the first quarter of 2008. Optimised to provide both premium search engine rankings and a seamless customer experience, the introduction of the new site at Certificates is one of the key drivers behind the unprecedented sales growth.
About UK Official Services :
UK Official Services is a leading supplier of replacement Birth, Death and Marriage certificates. In addition they also supply adoption certificates and divorce certificates as well as providing research services.
We provide government approved and official Birth certificate, Marriage certificate and Death certificate from England and Wales, Scotland and Northern Ireland. Whether you need a replacement certificate for passport applications, social security or immigration, or are conducting family history research, we are here to help.
Press Release Body: Following the redesign of their new website, replacement certificate company UK Official Services, have seen an increase in sales for the first quarter of 2008. The site has been redesigned to provide premium search engine ranking and a seamless customer experience, as well as the introduction of an Online Order Tracking system, which is one of the key drivers behind the unprecedented sales growth.
Operations Director at UK Official Services, Adam Kosar, comments on the investment of the online order tracking system, "Since the introduction of the online order tracking system, we have been able to provide a more visible front of our certificate production process. We are embarking on ways to invest more to provide a better and improved service."
Customer Service Manager at UK Official Services, Lisa Smith, comments on the surge in investments "The first quarter of the year is traditionally our busiest time. Being able to provide a more visible shop front with our online tracking system to users has enabled us to improve on other areas of the business. Our web site provides a simple and easy order process at competitive prices. The site was developed following months of research and feedback from customers."
Whilst the website has proven to be a key success factor, Lisa is keen to point out how her team's dedication has added a considerable contribution. It is the commitment to our customers that I feel will help us maintain our position at the forefront of our field.
2022
